Turn audience reaction into intelligence.
Connect an Instagram professional account and receive a Snapshot: your five most-discussed recent posts, every comment classified by what people are actually telling you, and only the findings that clear our evidence threshold. Four to six minutes. No account to create.
- Findings labelled FACT, ESTIMATE or INTERPRETATION, each with its evidence and a confidence level.
- The reaction mix behind every post, and how we read each image — nothing is hidden behind a score.
- Five questions worth asking about this account, grounded in what commenters wrote.
- Read-only access. Delete everything from the Snapshot page whenever you like.
Works with Instagram Business and Creator accounts linked to a Facebook Page.
KLUG turns what your audience said in the comments into findings you can act on. Four steps, in order:
- KnowledgeBuild the evidence.Posts, images, on-screen text, captions and comments, structured before anything is concluded.
- ListeningHear the audience.Every comment classified by what the person is telling you — buying intent, praise, objections, questions — not just positive or negative.
- UnderstandingFind the meaning.Content × message × reaction × context, to explain why something worked or did not.
- GrowthMake the decision.Every finding ends in one of five actions: repeat, stop, improve, test, explore.
Intelligence should be useful, but it should also be defensible.